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The ‘Golden Rule’ Is Not Enough
The ‘Golden Rule’ or ‘ethic of reciprocity’ – essentially, ‘treat others as you would like others to treat you’ – is one of the foundation stones of morality, not just in Western thought but in...
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Practical NLP Podcast 38: The Milton Model part 1
The Milton Model part 1 If you want to influence people in any way, you need to know about the language patterns in NLP’s ‘Milton Model’. These are the ‘artfully vague’ patterns modelled by Richard...
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Practical NLP Podcast 39: Milton Model part 2
Part 2 of the Practical NLP Milton Model podcast covers language patterns that can be classed as Generalisations and Deletions. Most commentaries on the Milton Model describe its use in trance...
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The easy way to achieve rapport
In the Rapport 101 article we found that studies suggest that three elements have to be present for rapport to be possible: mutual attention – where each person is tuning in to the other shared...
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Practical NLP Podcast 42: Milton Model 4 – Embedded Suggestions
Continuing with our exploration of the Milton Model and how to use it, this episode covers ‘embedded suggestions’ – a way of embedding a word or phrase within a longer sentence that your listener’s...
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Practical NLP Podcast 43: Milton Model part 5
The final part in our epic series on the Milton Model covers some patterns with offputting names! But they are easier to understand and use than the names would suggest. So find out about: Examples of...
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‘Feel, Felt, Found’– How It Works And How To Use It Better
The ‘Feel, Felt, Found’ technique is a classic objection handling technique that most sales people know about. But how well you use it could make the difference between it working as intended, to...
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Metaphors: Practical NLP Podcast 44
This week’s podcast is a quick guide to how metaphors are used in NLP and how to create them. Featuring: How metaphor is fundamental to how we think and express ourselves Why an angry person is like a...
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Influencing Skills: Real-World Applications Of ‘Pacing And Leading’
The NLP idea of ‘pacing and leading’ is based on a genuine observed psychological phenomenon, and has some very useful applications in the real world. ‘Pacing’ in NLP means matching someone, falling...
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Are NLP Rapport Techniques Manipulative?
Having discussed some practical applications of rapport techniques from NLP such as ‘pacing and leading’, we now come to the question of ‘Is it manipulative to use these methods?’ My belief is that...
View ArticleWhat Research Says About How To Give Feedback
I came across a useful short article in the New York Times by Alina Tugend summarising research into the effects of ‘bad’ events (setbacks, losses, criticism) versus ‘good’ events (progress, gains,...
View ArticleThe CRAFT Model – How To Influence People
This is a simple 5-step process to for influencing people to change their minds. It’s not the only way to do it, but it does give a step-by-step process that I trust you will find useful. The process...
View ArticleWhat Appreciative Inquiry Can Learn From NLP: How To Be A Better Appreciative...
Recently I was interviewed by Robyn Stratton-Berkessel for her ‘Positivity Strategist’ podcast about the relationship between Appreciative Inquiry and NLP. During the conversation a couple of...
View ArticleThe ‘S.T.I.R.S.’ Model for Emotionally Intelligent Feedback
Bearing the principles for delivering emotionally intelligent feedback from the previous article in mind, here are the steps for actually delivering the feedback. As a reminder that what you should be...
View Article3 Insights On Leadership And Emotional Intelligence From Daniel Goleman
Specifically, these insights come from the book ‘Primal Leadership’ (UK title ‘The New Leaders’) by Daniel Goleman, Richard Boyatzis and Annie McKee. For my money, this is still the best book on...
View ArticleThe CRAFT Model – How To Influence People
This is a simple 5-step process to for influencing people to change their minds. It’s not the only way to do it, but it does give a step-by-step process that I trust you will find useful. The process...
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